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Process Communication Model (PCM) Course

Process Communication Model (PCM) Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This Process Communication Model (PCM) Course equips you with hands-on tools to identify six personality types, their psychological needs, and distress signals. You will learn to analyse PCM profiles swiftly, improve interview techniques, evaluate role suitability, and manage conflicts using structured scripts, ethical evaluation methods, and actionable follow-up plans for immediate workplace application.

Elevify advantages

Develop skills

  • Decode PCM personality types: spot needs, channels, and stress cues quickly.
  • Conduct PCM-based interviews: uncover fit, stress patterns, and role alignment swiftly.
  • Map and resolve conflicts: apply PCM to de-escalate and foster collaboration.
  • Create PCM-informed hiring tools: develop rubrics, guides, and checklists.
  • Lead key discussions: tailor communication to individual PCM profiles.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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