Handling Workplace Conflicts Course
Acquire key HR skills for resolving workplace conflicts effectively. Master analysing issues, conducting impartial discussions, facilitating mediations, mitigating risks, and crafting plans to rebuild trust, strengthen teams, and enhance productivity across organisations.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course equips you with essential tools to identify conflict origins, evaluate team dynamics, and manage legal and reputation risks. Gain skills to gather case details, hold empathetic one-on-one sessions, facilitate structured group mediations, and develop action plans with follow-up measures and communication tactics to rebuild teamwork and safeguard business results.
Elevify advantages
Develop skills
- Identify conflict roots and HR risks swiftly.
- Conduct empathetic neutral one-on-one discussions.
- Facilitate structured mediations with clear rules and quick resolutions.
- Develop 4-week action plans with metrics and accountability.
- Use non-violent communication and interest-based methods for fair outcomes.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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