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Training and Quality Monitoring Course

Training and Quality Monitoring Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This Training and Quality Monitoring Course teaches you how to convert training into measurable performance. Learn to set clear quality objectives, create practical QA forms, choose targeted call criteria, and develop robust metrics for activity, behaviour, and outcomes. You will establish timelines, select tools, analyse data, and build feedback and coaching processes that promote continuous improvement and consistent, reliable results.

Elevify advantages

Develop skills

  • Design training quality metrics: build clear, HR-ready KPIs quickly.
  • Analyse training data: identify trends, outliers, and root causes in weeks.
  • Create lean QA scorecards: concise call forms aligned to training goals.
  • Set feedback and coaching loops: turn QA insights into quick performance wins.
  • Plan monitoring workflows: tools, timelines, and reports HR can deploy quickly.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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