Training and Quality Monitoring Course
This course equips you with practical skills to transform training into measurable performance outcomes through quality monitoring, data analysis, and feedback systems.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This Training and Quality Monitoring Course teaches you how to convert training into measurable performance. Learn to set clear quality objectives, create practical QA forms, choose targeted call criteria, and develop robust metrics for activity, behaviour, and outcomes. You will establish timelines, select tools, analyse data, and build feedback and coaching processes that promote continuous improvement and consistent, reliable results.
Elevify advantages
Develop skills
- Design training quality metrics: build clear, HR-ready KPIs quickly.
- Analyse training data: identify trends, outliers, and root causes in weeks.
- Create lean QA scorecards: concise call forms aligned to training goals.
- Set feedback and coaching loops: turn QA insights into quick performance wins.
- Plan monitoring workflows: tools, timelines, and reports HR can deploy quickly.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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