Employee Journey Mapping Course
This course equips HR professionals with essential tools, templates, and metrics to craft a smooth employee journey from initial contact to alumni status. Participants learn to pinpoint and resolve pain points at every lifecycle stage, enhancing engagement, performance, and retention while transforming HR processes into a strategic advantage for the organisation.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Gain a practical framework in the Employee Journey Mapping Course to enhance employee experiences across all stages from recruitment to alumni. Master defining scope and stakeholders, listing critical touchpoints, identifying pain points by lifecycle phase, and applying qualitative and quantitative research methods. Develop data-backed journey maps, establish key performance indicators, design dashboards, and implement cost-effective improvements to elevate engagement, productivity, and retention rates.
Elevify advantages
Develop skills
- Map complete employee journeys: identify gaps and high-impact solutions swiftly.
- Diagnose pain points across lifecycle stages: leverage data, interviews, and surveys for quick action.
- Design effective HR pilot projects: prioritise based on impact and effort with seamless implementation plans.
- Create practical playbooks for managers: covering onboarding, feedback sessions, one-on-ones, and career development.
- Monitor key journey metrics: develop simple dashboards for recruitment, onboarding, and employee retention.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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