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Employee Journey Mapping Course

Employee Journey Mapping Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

Gain a practical framework in the Employee Journey Mapping Course to enhance employee experiences across all stages from recruitment to alumni. Master defining scope and stakeholders, listing critical touchpoints, identifying pain points by lifecycle phase, and applying qualitative and quantitative research methods. Develop data-backed journey maps, establish key performance indicators, design dashboards, and implement cost-effective improvements to elevate engagement, productivity, and retention rates.

Elevify advantages

Develop skills

  • Map complete employee journeys: identify gaps and high-impact solutions swiftly.
  • Diagnose pain points across lifecycle stages: leverage data, interviews, and surveys for quick action.
  • Design effective HR pilot projects: prioritise based on impact and effort with seamless implementation plans.
  • Create practical playbooks for managers: covering onboarding, feedback sessions, one-on-ones, and career development.
  • Monitor key journey metrics: develop simple dashboards for recruitment, onboarding, and employee retention.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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