Applying Emotional Intelligence at Work Course
This course builds practical emotional intelligence for HR professionals. Participants learn to manage conflicts effectively, lead empathetic conversations, foster psychological safety in teams, and measure outcomes using simple tools. It equips you to handle high-pressure situations calmly, promoting a healthier and more productive workplace environment through evidence-based strategies.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course provides practical tools for applying emotional intelligence in workplace scenarios, focusing on conflict management, calm leadership in conversations, and ensuring psychological safety. Learners will master recognising emotional triggers, stress regulation, active listening, structuring individual and group discussions, and measuring results with basic metrics to enhance decision-making confidence, fairness, and clarity using immediate, research-backed methods.
Elevify advantages
Develop skills
- Apply emotional intelligence models to real HR conflict situations effectively.
- Lead difficult one-on-one conversations with calm, clarity, and non-blaming language.
- Facilitate joint conflict meetings that build psychological safety and agreements.
- Use quick emotion regulation tools to stay composed in high-stress HR moments.
- Design feedback norms and pulse surveys that track and improve team trust.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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