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Conflict Management Course

Conflict Management Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

Gain practical tools in this Conflict Management Course to create clear procedures, prevent disputes, and manage sensitive cases confidently. Build secure reporting channels, perform structured interviews, conduct fair mediations, and document processes accurately. Enhance communication, minimise risks, promote psychological safety, and monitor results using measurable, compliant methods that safeguard individuals and the organisation.

Elevify advantages

Develop skills

  • Design clear conflict policies and compliant HR procedures quickly.
  • Lead workplace mediations to resolve tough disputes with fair written agreements.
  • Conduct HR interviews using neutral questions, active listening, and de-escalation techniques.
  • Investigate conflicts by collecting evidence, assessing bias, and ensuring confidentiality.
  • Track outcomes with HR KPIs, follow up on cases, and minimise repeat conflicts.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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