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Coaching Employees Through Difficult Situations Course

Coaching Employees Through Difficult Situations Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This course equips you with practical strategies to coach employees facing tough challenges, including conflict resolution, overcoming resistance, and addressing performance declines confidently. You will master effective coaching frameworks like GROW and SBI, learn to organise individual and group discussions, craft ethical improvement plans, maintain unbiased documentation, and leverage pre-built templates, scripts, and checklists to achieve tangible, long-term behavioural improvements through concise, targeted sessions.

Elevify advantages

Develop skills

  • Empathy-based coaching: apply GROW, SBI, and DESC models in quick HR discussions.
  • Mastering tough conversations: structure one-on-one sessions, set clear goals, and enforce boundaries.
  • Conflict mediation skills: conduct safe joint meetings to reduce tension and restore trust.
  • Action planning expertise: create 4-6 week SMART plans, monitor progress, and ensure sustained improvement.
  • HR documentation proficiency: utilise templates, scripts, and logs for accurate and impartial records.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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