Banking Relationship Management Course
Gain mastery in banking relationship management using practical tools to expand wallet share, enhance cross-selling, elevate client satisfaction, and ensure regulatory compliance—tailored for finance experts boosting branch results and digital uptake. This course equips professionals with actionable strategies for sustainable portfolio growth and performance improvement in competitive banking environments.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This Banking Relationship Management Course imparts hands-on skills to strengthen client ties, increase wallet share, and elevate daily operations. Delve into client segmentation, cross-sell tactics, product bundling, and digital interactions, all while adhering to vital regulations. Develop a 6-month action plan, monitor key KPIs, and utilise straightforward tools for enduring, quantifiable growth in your client portfolio.
Elevify advantages
Develop skills
- Retail banking product expertise: swiftly pair clients with ideal solutions.
- Client segmentation strategies: pinpoint high-value customers via actual bank data.
- Cross-sell and bundling guides: increase wallet share through prompt offers.
- Multi-channel engagement: merge digital platforms and branch interactions effectively.
- Compliance-driven sales: implement AML, KYC, and suitability norms in routine sales.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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