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Debt Collection Course

Debt Collection Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

Gain essential skills in ethical debt collection, including assessing customer financial hardship, verifying identities accurately, and documenting all commitments precisely while adhering to legal and ethical guidelines. Master compliant communication methods, develop fair payment arrangements, and apply effective negotiation tactics, supported by practical scripts, templates, and checklists to minimise risks, settle overdue accounts, and safeguard your organisation's standing.

Elevify advantages

Develop skills

  • Ethical debt assessment: swiftly evaluate financial hardship and repayment ability.
  • Compliance-driven collections: implement FDCPA, TCPA, and data privacy regulations effectively.
  • Risk identification strategies: promptly detect legal, financial, and reputational hazards.
  • Multi-channel communication: craft concise, compliant plans for calls, emails, SMS, and letters.
  • Negotiation expertise: formulate equitable payment schedules, settlements, and relief agreements.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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