Credit Union Training Course
This Credit Union Training Course equips you with essential skills for branch operations, outstanding member service, and small personal lending. Gain expertise in compliance, fraud prevention, financial education, and daily procedures to deliver reliable performance, enhance member satisfaction, and advance your career in financial cooperatives serving Brazilian communities.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Gain practical expertise to thrive in Brazilian credit unions through this training course. Master core concepts like cooperative structures, account opening procedures, documentation requirements, and LGPD data protection fundamentals. Develop superior member service skills, effective communication strategies, and financial literacy methods, alongside proficiency in small personal loans, fraud detection, AML/CTF regulations, and routine branch operations for secure and efficient service delivery.
Elevify advantages
Develop skills
- Master branch operations: open accounts, process cards, and manage daily workflows.
- Grasp credit union basics: explain cooperative structure, rules, and member benefits.
- Excel in member service: apply scripts, empathy, and clear responses to foster trust.
- Assess small loans: conduct interviews, price, and document credit efficiently and responsibly.
- Ensure compliance and fraud prevention: implement KYC, AML, and data privacy daily.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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