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Relationship Management Course

Relationship Management Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

Gain skills to assess account health, identify stakeholders, and detect early churn risks through key metrics and customer insights. Develop 90-day action plans, conduct effective quarterly business reviews, and establish governance to avoid escalations. Master scripts for tough discussions, rebuild trust post-problems, and craft safe upsell strategies with solid ROI business justifications.

Elevify advantages

Develop skills

  • Diagnose account risks swiftly by identifying churn indicators and revenue dangers.
  • Map stakeholders effectively to align objectives, influence outcomes, and gain strong advocates.
  • Excel in difficult conversations by addressing concerns, negotiating solutions, and restoring confidence.
  • Formulate upsell approaches with safe trials, compelling ROI analyses, and growth initiatives.
  • Create precise 90-day stabilisation and expansion roadmaps featuring measurable KPIs.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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