Problem Solving Skills Course
This course equips participants with essential problem-solving techniques to address business challenges, focusing on revenue decline and client retention through data-driven analysis and actionable planning.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
The Problem Solving Skills Course teaches you how to swiftly diagnose revenue drop and client attrition, pinpoint internal and external root causes, and convert data into straightforward decisions. Gain practical frameworks for collecting evidence, prioritising tasks, and crafting 90-day execution plans, then develop specific initiatives to boost sales performance, service quality, client retention, and team involvement with measurable, trackable outcomes.
Elevify advantages
Develop skills
- Diagnose revenue decline: quickly read B2B metrics, churn, and pipeline signals.
- Perform root cause analysis: apply 5 Whys, ISSUE trees, and client evidence.
- Design quick-win fixes: stabilise revenue, renewals, and client satisfaction.
- Build 90-day action plans: set priorities, owners, milestones, and KPIs.
- Optimise sales and delivery: tighten pipeline, pricing, SLAs, and account recovery.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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