Frontline Management Course
Gain mastery in frontline management through hands-on tools for KPIs, dashboards, daily huddles, shift planning, and 90-day improvement plans. Strengthen your teams, reduce errors, enhance performance, and achieve tangible operational outcomes in business and management positions.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
The Frontline Management Course equips you with practical tools to stabilise teams and boost daily outcomes. Master techniques to lower turnover via smart scheduling, engagement strategies, and clear shift plans. Create straightforward KPI dashboards, identify performance gaps, and lead productive huddles. Develop standard work processes, focused training, and 90-day improvement initiatives to ensure your team achieves consistent, dependable results each day.
Elevify advantages
Develop skills
- KPI design and tracking: create simple dashboards to spot frontline issues quickly.
- Root cause problem-solving: use 5 Whys and quick fixes to stabilise operations.
- Frontline communication: conduct effective huddles, meetings, and feedback sessions.
- 90-day improvement plans: develop rapid experiments and track impact using KPIs.
- Shift and retention management: optimise schedules and cut churn with practical tactics.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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