Log in
Choose your language

Front Office Course

Front Office Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

Gain essential skills to manage a 4-star hotel front desk effectively. Master PMS systems, control overbooking, safeguard revenue, and maintain precise records. Excel in guest interactions, resolving complaints, and service recovery, while coordinating seamlessly with housekeeping, maintenance, reservations, and night audit teams. Develop composure under stress, protect average daily rate, and ensure consistent guest satisfaction across every shift.

Elevify advantages

Develop skills

  • Master front desk operations to handle a 4-star hotel lobby efficiently during peak times.
  • Proficiently manage PMS and reservations for quick check-ins, overbooking control, and OTA integrations.
  • Make revenue-protecting decisions on upgrades, complimentary stays, and walk-ins without impacting ADR.
  • Employ effective guest recovery strategies using scripts, empathy, and appropriate compensations.
  • Cultivate a professional demeanor to remain calm, credible, and guest-focused under pressure.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

FAQs

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course workload?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an EAD or online course and how does it work?

PDF Course