Professional Management Course
This course provides essential management skills for optimizing service operations, defining roles, leading teams effectively, and implementing measurable improvements through practical tools and strategies.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
The Professional Management Course equips you with practical tools to assess service operations, define roles using RACI models, and establish effective daily and weekly routines. Learn to lead with psychological safety while delivering clear feedback, resolving conflicts, and enhancing performance. Create simple dashboards, set SMART metrics, and execute a focused 30-day implementation plan for sustainable, measurable improvements.
Elevify advantages
Develop skills
- Build lean daily workflows: meetings, handoffs, and async updates that function effectively.
- Define clear roles and RACI: eliminate confusion, overlap, and delayed decisions swiftly.
- Design simple KPI dashboards: SMART targets, service metrics, and reports.
- Diagnose service operations: identify bottlenecks, risks, and quick-win solutions.
- Lead tough conversations: feedback, conflict resolution, and team motivation.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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