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Business Process Management (BPM) Course

Business Process Management (BPM) Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

Gain practical skills in Business Process Management (BPM) to map current workflows, identify inefficiencies and waste, and redesign streamlined order-to-cash processes. Master BPMN notation, stakeholder analysis, automation strategies, KPI monitoring, and governance frameworks to minimise delays, reduce errors, enhance customer satisfaction, and execute improvements using defined metrics, risk management, and actionable roadmaps.

Elevify advantages

Develop skills

  • Map and analyse current processes to quickly uncover waste, delays, and bottlenecks.
  • Redesign order-to-cash processes for greater speed, precision, and customer satisfaction.
  • Identify automation and RPA potentials to eliminate manual tasks and errors swiftly.
  • Develop KPI dashboards and alerts for real-time SLA tracking and O2C issue resolution.
  • Execute low-risk BPM implementations with defined metrics, pilot testing, and change management.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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