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Process Management Course

Process Management Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

The Process Management Course provides practical tools to map current workflows, set clear goals, and design efficient future-state processes. Learn to select meaningful KPIs, build dashboards, and measure performance accurately. You also gain skills in root cause analysis, change management, risk control, and implementation planning to drive consistent, measurable improvements across operations.

Elevify advantages

Develop skills

  • Process mapping mastery: capture as-is workflows with BPMN and swimlanes quickly.
  • KPI design skills: define precise, actionable metrics, SLAs, and dashboards.
  • Root cause analysis: apply 5 Whys, Fishbone, and Pareto to reduce defects swiftly.
  • To-be process design: redesign flows, eliminate waste, and identify automation opportunities.
  • Change implementation: plan pilots, training, governance, and risk-controlled rollouts.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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