Business Management and Administration Course
Gain expertise in business management and administration through practical tools for setting KPIs, optimising operations, managing costs, and retaining clients. Master frameworks to identify issues, unite teams, and achieve profitable growth in B2B service businesses. This course equips you with actionable strategies for sustainable success and measurable improvements across key areas.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Acquire practical skills in business management and administration to enhance performance, boost profits, and keep clients loyal. Master setting SMART goals, creating KPI dashboards, addressing operational issues, controlling expenses, and handling team disputes using templates, governance practices, and frameworks for rapid problem-solving and consistent results.
Elevify advantages
Develop skills
- Design KPIs and dashboards to track 12-month metrics for quick decisions.
- Control operations to stabilise service quality, capacity, and SLA performance.
- Manage finances by forecasting, pricing, and controlling costs in service firms.
- Recover commercially by improving B2B retention, renegotiating contracts, and margins.
- Govern people by aligning roles, incentives, and resolving conflicts effectively.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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