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Salon Protocol & Client Care Training

Salon Protocol & Client Care Training
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This training equips you with practical skills to handle client consultations, match services to their needs, and discuss pricing confidently. You will master professional reception practices, effective communication via phone, SMS, email, and face-to-face interactions, along with strategies for scheduling appointments, managing complaints, no-shows, and cancellations to ensure smooth salon operations and valued client experiences.

Elevify advantages

Develop skills

  • Expert client consultations: quickly align hair goals with suitable services.
  • Confident salon communication: use ready scripts for calls, texts, and personal interactions.
  • Master smooth scheduling: optimise bookings, waitlists, and stylist schedules.
  • Professional front desk manners: greet, rebook, and retain all clients.
  • Handle conflicts calmly: resolve complaints, no-shows, and refunds effortlessly.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... I appreciate everything you do, I've already recommended you to others...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the supplementary videos really help with learning.
Giulio Carlo
Giulio CarloPrompt Engineering Student

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