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Salon Protocol & Client Care Training

Salon Protocol & Client Care Training
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This training equips you with practical skills to handle client consultations, match services to their needs, and discuss pricing confidently. You will master professional reception practices, effective communication via phone, SMS, email, and face-to-face interactions, along with strategies for scheduling appointments, managing complaints, no-shows, and cancellations to ensure smooth salon operations and valued client experiences.

Elevify advantages

Develop skills

  • Expert client consultations: quickly align hair goals with suitable services.
  • Confident salon communication: use ready scripts for calls, texts, and personal interactions.
  • Master smooth scheduling: optimise bookings, waitlists, and stylist schedules.
  • Professional front desk manners: greet, rebook, and retain all clients.
  • Handle conflicts calmly: resolve complaints, no-shows, and refunds effortlessly.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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