Postmortem Course
Convert product failures into successes with the Postmortem Analysis Course. Designed for product and UX professionals, it covers diagnosing root causes, redesigning information architecture and onboarding flows, conducting A/B tests, and measuring metrics to increase activation rates, user retention, and overall collaboration effectiveness. Gain hands-on skills to resolve UX issues swiftly and drive business growth.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course teaches how to transform a failed collaboration tool into a smooth user experience. You will learn to identify issues, map user paths, improve navigation and labels, create effective onboarding, and use IA and UX best practices. It includes testing techniques, key metrics, and A/B testing to confirm improvements, reduce support requests, and quickly enhance user activation and retention.
Elevify advantages
Develop skills
- Diagnose product issues by connecting UX flaws to user drop-off, support tickets, and lost revenue.
- Redesign information architecture and navigation to simplify access to workspaces, projects, and files.
- Develop streamlined onboarding to help new users start sharing content with minimal effort.
- Conduct rapid UX tests including tree testing, usability studies, and remote prototypes.
- Design data-backed experiments with A/B testing, performance metrics, and results monitoring.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... I appreciate everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the supplementary videos really help with learning.

Giulio CarloPrompt Engineering Student
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