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Postmortem Course

Postmortem Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This course teaches how to transform a failed collaboration tool into a smooth user experience. You will learn to identify issues, map user paths, improve navigation and labels, create effective onboarding, and use IA and UX best practices. It includes testing techniques, key metrics, and A/B testing to confirm improvements, reduce support requests, and quickly enhance user activation and retention.

Elevify advantages

Develop skills

  • Diagnose product issues by connecting UX flaws to user drop-off, support tickets, and lost revenue.
  • Redesign information architecture and navigation to simplify access to workspaces, projects, and files.
  • Develop streamlined onboarding to help new users start sharing content with minimal effort.
  • Conduct rapid UX tests including tree testing, usability studies, and remote prototypes.
  • Design data-backed experiments with A/B testing, performance metrics, and results monitoring.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... I appreciate everything you do, I've already recommended you to others...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the supplementary videos really help with learning.
Giulio Carlo
Giulio CarloPrompt Engineering Student

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