CX Design Course
Gain mastery in customer experience design tailored for product teams. Map user requirements, craft value propositions, design comprehensive journeys and interaction flows, write precise microcopy, and monitor results using defined metrics. Create savings product experiences that enhance user engagement, retention, and deliver tangible customer benefits.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course equips you with practical tools to create clear and effective customer experiences for digital savings products. You will learn quick research techniques, persona development, and journey mapping for onboarding, support, and engagement phases. Develop compelling value propositions, establish UX principles, design detailed user flows and microcopy, and define metrics to measure, refine, and launch superior experiences confidently.
Elevify advantages
Develop skills
- Develop CX personas and needs by converting user goals and pain points into precise, actionable profiles.
- Master problem framing by creating concise value propositions that connect user requirements with business results.
- Learn metrics and validation by setting KPIs and conducting rapid tests to demonstrate CX effectiveness quickly.
- Expertise in journey mapping to design complete savings user flows across app, email, and support channels.
- Build interaction flows by designing intuitive paths and microcopy for setting up and handling savings goals.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course