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Customer Experience Design Course

Customer Experience Design Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This course equips you to identify problems, map existing user journeys, and create efficient flows for time tracking, invoicing, and dashboards. You will learn user research techniques, usability testing, analytics setup, A/B testing, KPI monitoring, accessibility standards, and internationalization practices. Develop practical, testable experiences that minimise friction, enhance user satisfaction, and enable measurable business growth.

Elevify advantages

Develop skills

  • UX research for SaaS: conduct interviews, surveys, and map freelancer journeys quickly.
  • Experience strategy: identify UX problems, KPIs, and set measurable CX goals fast.
  • Flow design: create dashboards, timers, and invoicing screens that drive conversions.
  • Prototyping and testing: develop lean prototypes and validate UX using real metrics.
  • Implementation and handoff: document designs, monitor funnels, and A/B test enhancements.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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