Customer Segmentation Course
This course equips you with skills to excel in customer segmentation for superior marketing performance. Transform behavioural and demographic insights into valuable segments, craft precise campaigns, establish robust KPIs, execute A/B testing, and implement customisation strategies across channels to achieve significant business growth and enhanced customer engagement.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Gain expertise in leveraging public data sources for audience research, setting business objectives, and crafting effective customer segments that deliver tangible outcomes. Master modelling of behavioural and demographic factors, creating 3-5 impactful segments, and developing testing strategies with defined KPIs, dashboards, and attribution methods. Conclude with actionable personalization approaches for email, paid advertising, and website interactions.
Elevify advantages
Develop skills
- Develop data-backed customer segments by converting behaviour and demographics into practical strategies.
- Create influential customer personas by swiftly mapping requirements, challenges, and lifetime value.
- Establish precise KPIs for personalisation that connect segmentation to key metrics like click-through rates, conversion rates, and revenue growth.
- Design and evaluate A/B tests to validate improvements from targeted campaigns over generic ones.
- Formulate tailored personalisation plans for channels including email, websites, and paid advertising.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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