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Customer Retention Course

Customer Retention Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

Gain skills to chart complete customer journeys, group users by actions, and create onboarding for quick activation. Master churn analysis, 90-day retention strategies, and lifecycle emails, push notifications, and in-app messages. Get practical tips on testing, key metrics, and processes to expand successful tactics swiftly.

Elevify advantages

Develop skills

  • Design customer journeys by outlining stages, feelings, and key churn risks.
  • Analyse retention data including cohorts, churn causes, and vital subscription metrics.
  • Develop lifecycle messages for email, push, and in-app to increase renewals.
  • Optimise onboarding via A/B tests, prompts, and user experience for habits.
  • Create 90-day retention plans, manage budgets, and measure outcomes.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... I appreciate everything you do, I've already recommended you to others...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the supplementary videos really help with learning.
Giulio Carlo
Giulio CarloPrompt Engineering Student

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