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Customer Onboarding Course

Customer Onboarding Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

Discover how to create a structured 30-day customer onboarding journey that accelerates activation and promotes sustained product usage. Gain insights into lifecycle fundamentals roles and KPIs then craft targeted emails kickoff calls and in-app guides with practical checklists templates and playbooks. Conclude by learning to measure metrics gather feedback and refine the entire onboarding process for optimal results.

Elevify advantages

Develop skills

  • Design effective 30-day onboarding journeys mapping phases channels and handoffs quickly.
  • Create activation playbooks covering first login setup tracking and initial campaigns.
  • Develop high-impact onboarding emails including welcome re-engagement and follow-ups.
  • Implement in-app guides and checklists to boost feature adoption and time-to-value.
  • Monitor onboarding KPIs and feedback for better activation and retention.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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