Customer Onboarding Course
This course equips you to master B2B SaaS customer onboarding in marketing automation. You will design structured 30-day journeys build activation playbooks leverage in-app guidance and track key KPIs ensuring new customers launch campaigns swiftly and achieve value in weeks rather than months.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Discover how to create a structured 30-day customer onboarding journey that accelerates activation and promotes sustained product usage. Gain insights into lifecycle fundamentals roles and KPIs then craft targeted emails kickoff calls and in-app guides with practical checklists templates and playbooks. Conclude by learning to measure metrics gather feedback and refine the entire onboarding process for optimal results.
Elevify advantages
Develop skills
- Design effective 30-day onboarding journeys mapping phases channels and handoffs quickly.
- Create activation playbooks covering first login setup tracking and initial campaigns.
- Develop high-impact onboarding emails including welcome re-engagement and follow-ups.
- Implement in-app guides and checklists to boost feature adoption and time-to-value.
- Monitor onboarding KPIs and feedback for better activation and retention.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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