Brand Loyalty Course
This course equips you with strategies to build brand loyalty in e-commerce. Master designing profitable loyalty programs, targeted lifecycle campaigns, and enhanced customer experiences. Track key metrics like customer lifetime value and repeat purchase rates to convert one-time buyers into loyal, high-value customers over the long term.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Gain skills to analyse customer retention, design profitable loyalty programs, and create lifecycle campaigns that boost repeat buys and lifetime value. Utilise CRM for personalised experiences, improve key customer touchpoints, and establish KPIs, dashboards, plus a 12-month roadmap to confidently launch, track, and refine loyalty efforts.
Elevify advantages
Develop skills
- Design effective loyalty programs with profitable points, tiers, and rewards.
- Analyse retention metrics, benchmark KPIs, and create action plans from insights.
- Build lifecycle email and SMS campaigns to drive repeat e-commerce sales.
- Use CRM data for customer segmentation and personalised offers that boost conversions.
- Develop a 12-month roadmap covering tech, budget, and pilots for loyalty launch.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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