Log in
Choose your language

CRM (Customer Relationship Management) Training

CRM (Customer Relationship Management) Training
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This CRM course teaches converting customer data into retention strategies that boost repeat buys and lifetime value. Define CRM goals and KPIs, create smart segments, build welcome, post-purchase, win-back, and loyalty journeys via email, SMS, push, and on-site channels, ensure privacy compliance, and follow a 90-day plan for launching, testing, and refining top campaigns.

Elevify advantages

Develop skills

  • Design retention journeys: create effective welcome, post-purchase, and win-back flows.
  • Master CRM segmentation: form RFM, lifecycle, and engagement-based customer segments.
  • Plan CRM with KPIs: establish and monitor retention, LTV, and revenue targets quickly.
  • Execute multi-channel CRM: enhance email, SMS, push, and on-site campaigns for better ROI.
  • Implement 90-day CRM plan: deploy journeys, conduct tests, and generate reports systematically.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... I appreciate everything you do, I've already recommended you to others...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the supplementary videos really help with learning.
Giulio Carlo
Giulio CarloPrompt Engineering Student

FAQ

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course workload?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an EAD or online course and how does it work?

PDF Course