digital assistant training
Gain expertise in Digital Assistant capabilities tailored for contemporary marketing teams. Delve into workflows for social media, email campaigns, and advertisements develop a well-defined assistant persona manage reports and KPIs effectively oversee quotes and scheduling and recognise precise moments to involve human specialists for optimal outcomes.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course teaches how to create a dependable, brand-aligned digital assistant that efficiently handles content calendars, approvals, and campaign workflows. You will master tone of voice guidelines, persona creation, scripted responses, key performance indicators, reporting formats, basic pricing strategies, and secure escalation methods to ensure the assistant manages daily tasks, client queries, and performance reports with reliable, top-notch assistance.
Elevify advantages
Develop skills
- Build a comprehensive marketing knowledge base covering topics, workflows, service level agreements, and key performance indicators.
- Design a uniform assistant persona encompassing tone, boundaries, and target users.
- Employ pre-built response templates for quotations, reports, and client communications.
- Execute detailed workflows for content planning, reporting, and meeting coordination.
- Implement secure escalation procedures, data protection measures, and appropriate handling of unknown queries during real-time support.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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