Technical and Business Writing Course
Gain expertise in technical and business writing for dashboards, reports, and support documentation. Master crafting clear user instructions, effective internal emails, and concise FAQs that eliminate confusion, accelerate decision-making, and enhance team communication across the organisation.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course teaches how to produce clear, practical documentation for web dashboards, covering step-by-step procedures, microcopy, FAQs, and internal notes. You will learn to describe roles, reports, exports, data refreshes, create precise support materials, verify product functions, and adjust tone for various audiences to minimise confusion and enable faster successful user interactions.
Elevify advantages
Develop skills
- Audience-focused technical writing: create clear and concise documents quickly.
- Dashboard instructions: develop step-by-step web guidance that users can rely on.
- Support-ready content: document issues, processes, and solutions for support teams.
- FAQ and quick guides: produce short, impactful answers to minimise support tickets.
- Research and verification: test product features and maintain content accuracy.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content that I don't need.

Mariana FerresPhotography Student
I like the content and the way of presentation and video transcription, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot in learning.

André FelipePrompt Engineering Student
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