Technical and Business Writing Course
Gain expertise in technical and business writing for dashboards, reports, and support documentation. Master crafting clear user instructions, effective internal emails, and concise FAQs that eliminate confusion, accelerate decision-making, and enhance team communication across the organisation.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course teaches how to produce clear, practical documentation for web dashboards, covering step-by-step procedures, microcopy, FAQs, and internal notes. You will learn to describe roles, reports, exports, data refreshes, create precise support materials, verify product functions, and adjust tone for various audiences to minimise confusion and enable faster successful user interactions.
Elevify advantages
Develop skills
- Audience-focused technical writing: create clear and concise documents quickly.
- Dashboard instructions: develop step-by-step web guidance that users can rely on.
- Support-ready content: document issues, processes, and solutions for support teams.
- FAQ and quick guides: produce short, impactful answers to minimise support tickets.
- Research and verification: test product features and maintain content accuracy.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... I appreciate everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the supplementary videos really help with learning.

Giulio CarloPrompt Engineering Student
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