People Skills Course
This course equips participants with essential interpersonal skills to improve team dynamics, resolve conflicts, and enhance communication through practical techniques and role-playing exercises.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
The People Skills Course provides practical tools to manage difficult conversations, ease tensions, and foster trust in any team. You'll learn active listening, straightforward communication, and empathetic replies, followed by effective conflict resolution and de-escalation methods. Using role-plays, ready scripts, and basic communication strategies, you'll build the confidence to resolve disputes, enhance interaction quality, and promote more efficient, courteous exchanges.
Elevify advantages
Develop skills
- Mediation techniques: guide calm, impartial discussions using prepared scripts.
- Conflict de-escalation: employ quick, unbiased phrasing to diffuse heated scenarios.
- Active listening mastery: apply NVC, paraphrasing, and SOLER in everyday interactions.
- Team communication plans: create 4-week solutions with defined guidelines and formats.
- Diagnosing team dynamics: identify underlying issues, unfulfilled needs, and trust problems swiftly.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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