Moderation Course
This Moderation Course equips communication professionals with essential skills for modern community moderation. You will learn to craft clear guidelines, manage crises, combat spam and abuse, utilise moderation tools proficiently, and deliver fair, transparent decisions that ensure online spaces remain safe, engaging, and trustworthy for all users.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Gain practical skills in this Moderation Course to create clear community guidelines, evaluate incidents using consistent methods, and enforce fair actions. Master handling harassment, hate speech, spam, and self-harm content, leverage moderation tools and metrics, process appeals effectively, share transparent decisions, and safeguard user safety along with your mental well-being to boost community trust.
Elevify advantages
Develop skills
- Design clear community rules: develop fair, enforceable, and brand-safe policies.
- Make swift moderation decisions: prioritise incidents considering context, impact, and risk factors.
- Utilise professional moderation tools: effectively manage queues, dashboards, metrics, and automation.
- Handle crises and self-harm content: respond securely using trauma-informed protocols.
- Communicate difficult decisions: explain actions clearly, impartially, and consistently.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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