Effective Communication Skills Course
Master effective communication skills to handle conflict, give clear feedback, and build trust. Learn active listening, neutral framing, and practical scripts for immediate use in meetings, one-on-ones, and cross-functional collaboration. This course provides practical tools to reduce conflict, strengthen relationships, and track progress effectively.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course equips you with practical tools for difficult conversations, conflict reduction, and quick trust-building. Master active listening, neutral framing, and powerful questioning, with ready scripts for feedback, de-escalation, and follow-up. Short lessons help create clear agreements, monitor progress, and foster strong working relationships.
Elevify advantages
Develop skills
- Active listening mastery: apply proven habits in daily one-on-ones.
- Neutral message design: frame goals clearly and reduce blame in tough talks.
- Conflict analysis tools: map interests, stakeholders, and team tensions fast.
- De-escalation scripts: respond to defensiveness and move talks to solutions.
- Constructive feedback delivery: use SBIR for clear, respectful critiques.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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