Demanding Course
This course equips communication professionals with a straightforward 48-hour action plan for handling data breaches. It includes crafting core messages within legal boundaries, preparing media Q&A, and delivering statements across multiple channels to preserve trust, control risks, and maintain composure during high-pressure situations.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course provides a quick, practical framework to manage data breach crises within the first 48 hours. You will learn to create core messages, holding statements, and tailored updates for press, email, web, social media, and internal channels, ensuring compliance with legal and regulatory requirements. It covers developing confident spokespersons, clear Q&A responses, and coordinated processes to safeguard trust and minimise risks.
Elevify advantages
Develop skills
- Rapidly plan breach response communications for the first 2-48 hours professionally.
- Design effective crisis messages including core facts, holding statements, and key points.
- Write concise updates for press releases, social media, websites, and internal communications swiftly.
- Handle media under pressure by preparing Q&A, escalation plans, and training spokespersons.
- Ensure all communications comply with legal and data protection regulations.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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