External Communication Course
Master crisis communication for health tech and data breaches. This External Communication Course equips communication professionals with skills to respond clearly, protect trust, manage media interactions, and create reassuring messages for patients, clients, and regulators during incidents.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This External Communication Course teaches managing health data incidents with clarity, accuracy, and confidence. Learners align legal, technical, and customer updates, craft statements for media, clients, and public, handle misinformation, and use templates, channel-specific writing, and methods to safeguard trust, reputation, and relationships post-breach.
Elevify advantages
Develop skills
- Crisis messaging for data breaches: craft clear, calm, honest statements fast.
- Stakeholder updates: write tailored emails for hospitals, patients, and regulators.
- Media and social response: prepare quotes, Q&A, and posts that protect trust.
- Technical-to-plain language: translate security details into clear client messages.
- Reputation recovery: plan follow-ups, track sentiment, and refine communication.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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