Assertive Communication at Work Course
This course equips you with practical tools for assertive communication in the workplace. Master scripts for feedback, techniques for boundary setting, and strategies to manage conflicts, align expectations, and conduct confident conversations that enhance trust, productivity, and team dynamics. Gain skills through role-plays, metrics tracking, and a personalised action plan to build lasting habits for better professional relationships and outcomes.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Gain confidence to communicate assertively at work by learning clear speaking techniques, realistic deadline setting, and strong boundary protection. Master I-statements, nonverbal cues, and practical scripts for giving feedback, resolving conflicts, and handling off-hours demands. Build enduring skills via role-playing exercises, performance metrics, and a customised personal development plan that boosts workplace results and relationships.
Elevify advantages
Develop skills
- Craft clear and respectful emails, chats, and meeting scripts with assertive messaging.
- Set boundaries by negotiating response times and after-hours rules with leaders.
- Master feedback delivery using SBI and DESC methods without harming trust.
- Align expectations by setting SMART deadlines and raising workload risks promptly.
- Track communication metrics and quickly refine your personal style for improvement.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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