Crisis Management and Communication Course
Gain expertise in crisis management and communication using practical tools to identify stakeholders, evaluate risks, develop messaging, and manage initial 72-hour responses. Build skills to confidently engage media, customers, and leaders while safeguarding brand reputation and trust.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course equips you with essential tools for managing crises, including stakeholder identification, risk evaluation, 72-hour response strategies, team coordination, message development, channel selection, regulatory compliance, and trust restoration using practical templates.
Elevify advantages
Develop skills
- Stakeholder mapping: identify key audiences and establish clear crisis objectives swiftly.
- Crisis risk assessment: evaluate safety, legal, and reputational risks promptly.
- 72-hour action plans: develop detailed playbooks, KPIs, and response checklists.
- High-impact messaging: create concise statements, FAQs, and scripts for all channels.
- Post-crisis recovery: handle regulators, restore trust, and improve future strategies.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content that I don't need.

Mariana FerresPhotography Student
I like the content and the way of presentation and video transcription, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot in learning.

André FelipePrompt Engineering Student
FAQ
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course