Communicating with Diplomacy and Tact Course
Gain mastery in handling challenging conversations confidently. The Diplomatic and Tactful Communication Course empowers professionals to provide precise updates, resolve conflicts, preserve relationships, and conduct performance discussions that foster trust, responsibility, and mutual respect among teams and leaders.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course equips you with practical strategies to manage tough discussions, conduct performance reviews, and address sensitive behavioural matters effectively and respectfully. You will learn to present updates to superiors tactfully, evaluate risks from stakeholders, control your emotions, rebuild team confidence, and create targeted coaching strategies to resolve issues promptly while safeguarding relationships and professional standing.
Elevify advantages
Develop skills
- Strategic communication upwards: Provide brief and polite updates to senior leaders.
- Expertise in tough discussions: Prepare and conduct critical performance dialogues.
- Analysis of conflicts and risks: Evaluate effects on stakeholders, teams, and reputation.
- Emotional control for leaders: Remain steady, focused, and professional in stressful situations.
- Restoring team dynamics and coaching: Rebuild confidence and guide top performers to meet expectations.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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