Active Listening Course
This course equips you with active listening expertise to elevate workplace conversations. Discover potent questioning techniques, empathy building, and structured dialogue skills that minimise conflicts, unite teams, and transform every talk into decisive action steps with confidence and clarity.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Gain practical skills in active listening to structure conversations effectively, set clear objectives, and direct discussions to actionable outcomes. Master essential listening techniques, smart questioning methods, and empathy strategies, applying them in real workplace situations. Use feedback mechanisms and create a personal growth plan to develop strong listening habits that enhance all your interactions.
Elevify advantages
Develop skills
- Structure goal-oriented conversations to achieve quick and clear next steps.
- Master advanced active listening by accurately reading cues, paraphrasing, and reflecting.
- Employ powerful questioning with open, closed, and probing types to reveal true needs.
- Practice empathic communication that acknowledges feelings while ensuring accountability.
- Build a continuous improvement plan to evaluate, monitor, and enhance listening daily.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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