Airport Management Ground Staff Course
Acquire essential skills in airport ground staff management, covering turnaround coordination, ramp safety protocols, delay and irregular operations management, resource allocation, and clear passenger communications. Develop the practical knowledge required by aviation experts to maintain flight safety, operational efficiency, and schedule reliability in dynamic airport settings.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with hands-on skills for resource planning, stand management, and team coordination to ensure seamless aircraft turnarounds. You will learn to safeguard punctuality, manage delays, implement IROPS strategies, and mitigate risks using defined escalation protocols. Gain assurance in communicating updates, reporting performance, and sequencing ground services for dependable, secure, and effective airport operations.
Elevify advantages
Develop skills
- Mastery of ground operations: execute safe, punctual turnarounds for A320 and B737 aircraft.
- Expertise in resource planning: rapidly allocate crews and equipment for multiple concurrent flights.
- Control of IROPS and delays: deploy effective strategies to secure on-schedule departures.
- Skills in risk and contingency management: address disruptions from equipment, weather, or staffing issues.
- Professional airport communications: liaise effectively with ramp teams, gate staff, airline operations, and passengers.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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