Airport Agent Training
Gain essential airport agent expertise for high-traffic routes like JFK–LAX, covering check-in, gate management, baggage rules, special needs support, security protocols, and resolving delays or overbookings confidently while upholding safety, compliance, and your airline's standing.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Airport Agent Training equips you with hands-on skills for check-in processes, document checks, baggage handling, gate operations, and managing disruptions on routes like JFK–LAX. Master TSA and DOT standards, delay management, overbooking solutions, passenger support, conflict resolution, and precise announcements to ensure safety, regulatory adherence, and airline reputation.
Elevify advantages
Develop skills
- Special assistance expertise: manage passengers with reduced mobility, wheelchairs, and special service requests confidently.
- Travel document verification: check identifications, enforce TSA regulations, and log refusals accurately.
- Gate and boarding proficiency: handle passenger lists, make announcements, and conduct efficient boarding.
- Irregular operations management: address delays, overbookings, and gate changes calmly and in compliance.
- Baggage and fee handling: compute charges, secure luggage, and resolve disputes swiftly.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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