Boarding Course
This course equips aviation professionals with essential skills for efficient and safe passenger boarding, focusing on communication, conflict management, and operational excellence to ensure smooth departures.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Boarding Course provides practical tools to manage smooth, safe, and efficient boarding processes consistently. You will learn to create clear announcements, handle delays, work with crew members, and address operational issues under pressure. Develop abilities in resolving conflicts, offering special assistance, delivering safety briefings, controlling carry-on items, and producing accurate reports to ensure passengers remain informed, composed, and prepared for timely departure.
Elevify advantages
Develop skills
- Clear PA announcements: create straightforward English messages for any disruption.
- Fast boarding plans: arrange mixed passengers and recover time safely.
- Conflict resolution at the gate: ease tension and restore cooperation quickly.
- Special assistance handling: support passengers with reduced mobility, elderly, and families with respect.
- Safety-first gate operations: apply carry-on and priority rules confidently.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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