CRM for Telemarketing Course
Elevate your telemarketing performance by mastering CRM tools. This course covers lead data cleaning and segmentation, efficient daily call queue planning, precise call logging, automated follow-ups, and custom dashboard creation to improve contact rates, boost conversions, and drive superior team results in a practical, results-focused manner.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches how to import, clean, and organise lead data effectively, create intelligent segments, and schedule daily call queues for maximum efficiency. Participants will master real-time call logging with tags, statuses, and automated workflows, plus develop insightful reports and dashboards to monitor key performance indicators, optimise scripts, and enhance conversion rates and productivity in telemarketing operations.
Elevify advantages
Develop skills
- Master lead segmentation to create efficient call queues that rapidly increase conversions.
- Achieve CRM data cleanliness by importing, purifying, and structuring lead lists for seamless dialling.
- Excel in call logging by recording outcomes, notes, and follow-ups directly within the CRM.
- Implement outcome workflows using tags, statuses, and automations for optimal next actions.
- Analyse telemarketing metrics through CRM dashboards and KPIs to enhance daily performance.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
FAQ
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course