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CRM for Telemarketing Course

CRM for Telemarketing Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course teaches how to import, clean, and organise lead data effectively, create intelligent segments, and schedule daily call queues for maximum efficiency. Participants will master real-time call logging with tags, statuses, and automated workflows, plus develop insightful reports and dashboards to monitor key performance indicators, optimise scripts, and enhance conversion rates and productivity in telemarketing operations.

Elevify advantages

Develop skills

  • Master lead segmentation to create efficient call queues that rapidly increase conversions.
  • Achieve CRM data cleanliness by importing, purifying, and structuring lead lists for seamless dialling.
  • Excel in call logging by recording outcomes, notes, and follow-ups directly within the CRM.
  • Implement outcome workflows using tags, statuses, and automations for optimal next actions.
  • Analyse telemarketing metrics through CRM dashboards and KPIs to enhance daily performance.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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