CRM for Telemarketing Course
Elevate your telemarketing performance by mastering CRM tools. This course covers lead data cleaning and segmentation, efficient daily call queue planning, precise call logging, automated follow-ups, and custom dashboard creation to improve contact rates, boost conversions, and drive superior team results in a practical, results-focused manner.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches how to import, clean, and organise lead data effectively, create intelligent segments, and schedule daily call queues for maximum efficiency. Participants will master real-time call logging with tags, statuses, and automated workflows, plus develop insightful reports and dashboards to monitor key performance indicators, optimise scripts, and enhance conversion rates and productivity in telemarketing operations.
Elevify advantages
Develop skills
- Master lead segmentation to create efficient call queues that rapidly increase conversions.
- Achieve CRM data cleanliness by importing, purifying, and structuring lead lists for seamless dialling.
- Excel in call logging by recording outcomes, notes, and follow-ups directly within the CRM.
- Implement outcome workflows using tags, statuses, and automations for optimal next actions.
- Analyse telemarketing metrics through CRM dashboards and KPIs to enhance daily performance.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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