Remote Monitoring Agent Course
The Remote Monitoring Agent Training course delivers comprehensive training in CCTV operations, threat identification, and incident management for retail security. Participants gain expertise in detecting risks like shoplifting, coordinating security personnel, producing accurate reports, and safeguarding valuable assets using industry-standard private security practices. This program prepares you to excel in remote monitoring roles with confidence and precision.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with essential skills for handling CCTV systems, identifying suspicious activities in retail settings, and managing incidents efficiently. You will master PTZ camera operations, shift initiation protocols, multitasking strategies, incident triage processes, and precise reporting methods to ensure heightened situational awareness, swift team responses, and consistently reliable documentation throughout every shift.
Elevify advantages
Develop skills
- Retail threat detection: quickly identify shoplifting, casing, and pre-incident indicators.
- CCTV mastery: effectively control PTZ cameras, VMS systems, and layouts for optimal remote surveillance.
- Rapid incident response: guide guards, escalate issues properly, and preserve critical evidence.
- Professional reporting: create clear, legally compliant logs, radio communications, and shift summaries.
- Shift workflow readiness: initiate shifts, prioritize tasks, and multitask across multiple camera feeds with ease.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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