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Prevention Agent Course

Prevention Agent Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course provides practical skills for managing theft risks, handling customer interactions, and resolving store incidents confidently. Participants learn legal boundaries, use-of-force protocols, de-escalation techniques, CCTV operations, patrol strategies, and evidence management. It fosters teamwork with store personnel, enhances situational awareness, and teaches effective tactics to minimise losses and safeguard people and property.

Elevify advantages

Develop skills

  • Legal compliance for security: quickly apply rules on searches, detentions, and force.
  • Retail loss prevention strategies: reduce theft via EAS, store layouts, and hidden deterrents.
  • CCTV and patrol coordination: design routes, identify blind spots, and preserve video evidence.
  • Customer service professionalism: manage complaints, calm situations, and respect dignity.
  • Store risk evaluation: observe behaviours, prioritise threats, and intervene early.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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