Ambulance Dispatcher Training
Gain expertise in critical ambulance dispatch operations. Master EMS call prioritisation, CAD processes, hospital routing, resource allocation, and safety principles to effectively assist paramedic teams and enhance emergency response outcomes on every incident.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Ambulance Dispatcher Training equips you with essential skills to handle high call volumes, prioritise urgent cases, and deploy ALS/BLS units efficiently. You will master hospital selection, CAD procedures, radio protocols, and multi-incident management. Additionally, the course addresses safety measures, ethical choices, documentation standards, and incident command to enable confident coordination of complex emergency scenes.
Elevify advantages
Develop skills
- High-risk call triage: prioritise EMS calls quickly using established dispatch protocols.
- Multi-unit deployment: stage, sectorise, and allocate ALS/BLS resources securely.
- Smart hospital routing: assign patients to trauma, paediatric, and specialist centres.
- CAD and radio proficiency: manage timelines, updates, and rerouting with precise communication.
- Ethical, safe operations: handle limited units while safeguarding crews and patients.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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