Medical Regulation Assistant Training
This training equips Medical Regulation Assistants with essential skills for managing emergency calls effectively. Participants learn triage using ABC/CAB protocols, structured questioning for fast data collection, accurate dispatch documentation with SBAR handovers, optimal resource allocation to BLS, ALS, or specialty hospitals, and calm communication under pressure. These competencies enhance patient safety, streamline care coordination, reduce risks, and improve overall hospital response efficiency during critical situations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain practical skills to handle emergency calls confidently, covering triage with ABC/CAB priorities, structured questioning scripts, precise dispatch documentation, resource matching to BLS/ALS services, and clear high-stress communication for better patient outcomes and team coordination.
Elevify advantages
Develop skills
- Emergency call triage using ABC/CAB rules for rapid priorities.
- Structured questioning with scripts to gather key data quickly.
- Dispatch documentation with concise, compliant notes and SBAR handovers.
- Resource allocation matching needs to BLS, ALS, and specialty hospitals.
- High-stress communication staying calm and supporting callers.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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