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Patient Communication Skills Course

Patient Communication Skills Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Gain expertise in managing challenging patient dialogues with poise via simple speech, empathy, de-escalation methods, and SPIKES for bad news delivery. Hone skills in script practice, family conferences, follow-up strategies, and self-care routines to combat burnout while enhancing interdisciplinary teamwork in healthcare settings.

Elevify advantages

Develop skills

  • Master tough conversations using SPIKES protocol, tone control, and body language.
  • Explain medical diagnoses in simple terms with teach-back methods and no jargon.
  • Quickly calm emotional situations using empathy for anger, denial, and anxiety.
  • Conduct effective family meetings on goals, DNR orders, and decision records.
  • Safeguard personal wellbeing and team support through debriefs and burnout checks.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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