Patient Communication Skills Course
This course equips healthcare workers with vital skills for compassionate patient talks, especially hard news, emotional de-escalation, family discussions, and end-of-life planning. It offers practical scripts, proven techniques like SPIKES, and self-care strategies to prevent burnout and boost team unity, ensuring clear, confident interactions every time.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain expertise in managing challenging patient dialogues with poise via simple speech, empathy, de-escalation methods, and SPIKES for bad news delivery. Hone skills in script practice, family conferences, follow-up strategies, and self-care routines to combat burnout while enhancing interdisciplinary teamwork in healthcare settings.
Elevify advantages
Develop skills
- Master tough conversations using SPIKES protocol, tone control, and body language.
- Explain medical diagnoses in simple terms with teach-back methods and no jargon.
- Quickly calm emotional situations using empathy for anger, denial, and anxiety.
- Conduct effective family meetings on goals, DNR orders, and decision records.
- Safeguard personal wellbeing and team support through debriefs and burnout checks.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
FAQ
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course