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Interpersonal Skills for Healthcare Professionals Course

Interpersonal Skills for Healthcare Professionals Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Enhance interpersonal skills through a concise, hands-on course emphasising empathetic and clear communication in healthcare environments. Master active listening, nonverbal signals, and frameworks for teamwork, conflict management, and shift handovers. Engage with practical scenarios, de-escalation techniques for upset patients, rapid response strategies, and create a tailored action plan backed by succinct, research-supported materials.

Elevify advantages

Develop skills

  • Empathetic listening: implement active listening and affirmation during patient interactions.
  • Nonverbal rapport: leverage body language, gaze, and proximity to establish rapid trust.
  • Difficult patient de-escalation: deploy short scripts to soothe anger, fear, and distress.
  • Team communication tools: apply SBAR, I-PASS, and I-statements for effective handovers.
  • Personal action plans: formulate 3–5 everyday practices to enhance empathy and manage stress.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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