Interpersonal Skills for Healthcare Professionals Course
Develop superior patient interaction and team collaboration skills with actionable techniques for empathetic listening, conflict resolution, and precise communication. This targeted course equips healthcare workers to foster trust, alleviate tension, and elevate performance in demanding clinical settings, promoting empathy and stress reduction.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Enhance interpersonal skills through a concise, hands-on course emphasising empathetic and clear communication in healthcare environments. Master active listening, nonverbal signals, and frameworks for teamwork, conflict management, and shift handovers. Engage with practical scenarios, de-escalation techniques for upset patients, rapid response strategies, and create a tailored action plan backed by succinct, research-supported materials.
Elevify advantages
Develop skills
- Empathetic listening: implement active listening and affirmation during patient interactions.
- Nonverbal rapport: leverage body language, gaze, and proximity to establish rapid trust.
- Difficult patient de-escalation: deploy short scripts to soothe anger, fear, and distress.
- Team communication tools: apply SBAR, I-PASS, and I-statements for effective handovers.
- Personal action plans: formulate 3–5 everyday practices to enhance empathy and manage stress.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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